Privacy Policy

Last updated: October 5, 2025
Salud a Sana (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, interact with us online, or participate in our retreats, programs, or events.

By using our website or providing us with your personal information, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you interact with us, we may collect personal information such as:

  • Your name, email address, and phone number

  • Billing and payment details (if you register for a retreat or event)

  • Demographic information such as age range or location (if voluntarily provided)

  • Health or dietary information (only when relevant to retreat participation and provided with your consent)

b. Non-Personal Information

We may automatically collect non-identifiable data such as:

  • Browser type, device type, and operating system

  • IP address and general geographic location

  • Website usage data through cookies or analytics tools

2. How We Use Your Information

We use your personal information to:

  • Provide and manage retreat registrations, programs, and services

  • Communicate with you about upcoming events, updates, or promotions

  • Process payments and send booking confirmations

  • Respond to inquiries or customer service requests

  • Improve our website, programs, and guest experience

  • Comply with legal or regulatory obligations

We will only use your information for the purposes identified above or as otherwise permitted by law.

3. Consent

By submitting your personal information to us, you consent to its collection, use, and disclosure as described in this policy.

You may withdraw your consent at any time by contacting us (see Section 9). Please note that withdrawal of consent may limit our ability to provide certain services.

4. How We Share Your Information

We do not sell, rent, or trade your personal information.
We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party partners (e.g., payment processors, email providers, or booking platforms) who assist in operating our business and agree to maintain confidentiality.

  • Legal Requirements: When required by law or a court order.

  • With Your Consent: When you explicitly agree to share information (e.g., testimonials or photos for marketing purposes).

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws and accounting obligations.

When no longer needed, your information is securely deleted or anonymized.

6. Security

We take reasonable precautions to protect your personal information from loss, theft, unauthorized access, disclosure, or misuse.
While no system is completely secure, we use administrative, technical, and physical safeguards appropriate to the sensitivity of the information collected.

7. Cookies and Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and analyze site traffic.
You may choose to disable cookies in your browser settings, but some site features may not function properly as a result.
We may use third-party analytics tools such as Google Analytics, which collect data to help us understand website usage and improve our services. These tools may store data outside of Canada and are subject to the privacy laws of those jurisdictions.

8. Your Rights

Under Canadian privacy law, you have the right to:

  • Access your personal information held by us

  • Request corrections or updates to inaccurate or incomplete information

  • Withdraw consent to our use of your personal information

  • Request deletion of your data, subject to legal and contractual obligations

To exercise these rights, please contact us using the details below.

9. Contact Us

If you have any questions, requests, or complaints about this Privacy Policy or our privacy practices, please contact:

Salud a Sana
Email: welcome.saludasana@gmail.com
We will respond to your inquiry within a reasonable timeframe in accordance with Canadian privacy regulations.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
The revised version will be posted on our website with the updated “Last Updated” date. Continued use of our website signifies your acceptance of the updated policy.